Summer Pet Ice Pad (Inflatable/Water-Filled)
DETAILS
Pay Special Attention
The product is made of environmentally friendly and harmless PVC material. New products may have a slight odor, but it will dissipate after being placed in a cool and ventilated area for a while. Do not expose it to direct sunlight.
The product is made of thickened PVC, which is relatively more resistant to scratching. However, if you scratch too hard, it may break. It is recommended to trim your pet's nails before use
SHIPPING
SHIPPING AGREEMENT
1. Free Shipping Policy
We offer free standard shipping on all orders. This excludes expedited/express shipping options, which may incur additional fees.
2. Delivery Timeframe
• Estimated Transit Time: 6-12 business days (excluding processing time).
• Tracking Availability: Real-time updates Tracking URL
3. Non-Delivery & Refusal Responsibility
• Customer Responsibility: Deliberate refusal of delivery (without valid reason, e.g., damaged goods) will result in full shipping cost reimbursement to us.
• Valid Reasons for Refusal:
◦ Physical damage to packaging (photo evidence required).
◦ Significant discrepancy between ordered/delivered items.
• Consequence of Unjustified Refusal:
We reserve the right to claim compensation for shipping fees (original + return) if refusal lacks valid justification, as per our Terms & Conditions.
4. Order Confirmation & Consideration
We strongly advise customers to:
• Verify shipping address accuracy.
• Confirm product specifications before checkout.
• Understand that refunds/exchanges may be subject to restocking fees (if applicable).
5. Force Majeure
Delays due to customs, natural disasters, or carrier strikes are beyond our control. We shall not be liable for such delays.
6.More Details
For more details, please refer to our Shipping Policy & refund-policy
